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Touch Stay review: guidebooks and guest messaging

Touch Stay combines guest guidebooks with tools for guest communication. This review covers its free option, trial, features, and how it compares with BnBGenius for hosts who manage their own listings.

Key facts

  • Touch Stay offers unlimited guidebooks for free, with no credit card required. View vendor details
  • Touch Stay offers a 14-day free trial without requiring credit card details. View vendor details
  • Pasting an Airbnb link generates a ready-to-use guidebook in minutes. View vendor details
  • Touch Stay's integrated AI chatbot automatically answers guest inquiries. View vendor details
  • Touch Stay lets you create messages once and automatically send the right message at the right time for each booking. View vendor details
  • Touch Stay can connect your Airbnb listings directly to the service. View vendor details

Facts checked

What is Touch Stay, and who is it for?

Touch Stay is a guidebook-focused option for hosts who want to share property information with guests and automate some communication. It may suit you if those are the tasks you want help with. Explore Touch Stay's guidebook tools, or browse the software ranking to compare it with other host tools.

How much does Touch Stay cost, and how do you start?

Touch Stay offers a free-forever option with unlimited guidebooks and no credit card required. It also offers a 14-day free trial without asking for card details. Before you choose, check which option includes the functions you need and confirm current paid pricing and terms. You can also read how our rankings work.

What does Touch Stay do?

You can paste an Airbnb link to generate a ready-to-use guidebook in minutes. Touch Stay also has an integrated AI chatbot that automatically answers guest inquiries, and a messaging tool that sends the right message at the right time for each booking. It can connect Airbnb listings directly to Touch Stay.

What should you check before choosing Touch Stay?

Try building a guidebook around the questions guests regularly ask, then consider whether its format fits the information you want to share. Think through your message process, too: do the available automated messages fit the way you communicate with guests? Confirm current pricing and terms before moving beyond the free option or trial.

How does Touch Stay compare with BnBGenius?

Touch Stay pairs guidebooks with guest messaging. BnBGenius is aimed at hosts who self-manage 1 to 5 listings and works with Airbnb and Vrbo. It starts free with the first 500 messages; its listed price is $10 per unit per month, with one unit representing one listing.

BnBGenius automates guest messages, reviews, and upsells, so its focus extends beyond guidebooks. It does not handle channel management, calendar sync, direct bookings, pricing tools, or owner accounting; those jobs stay with you. For more detail, read our BnBGenius comparison of Touch Stay and BnBGenius review.

Touch Stay is worth considering if guest guidebooks and communication tools match your hosting needs. Compare it with BnBGenius if you want a broader guest-message and revenue-automation focus.

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